FAQ's

We ship all over the world,

For international shipping the payment is accepted through Online transfer, Credit Card, Zelle, E-transfer and Venmo,

we are always in continuous effort to focus on new design instead of restocking the old one, but sometimes it happens.

Pret would take a minimum of 5-7 days for delivery and rest depending upon the product type.

Kindly call at our Lahore Studio over phone at the following number to check availability of any dress: 92 300 6670607

please let us know which article you are referring to so we can guide you better. You can also visit our website www.mohsinnaveedranjha.com to view our complete price range.

9C Tariq Rd, Block C2 Block C 2 Gulberg III, Lahore, Punjab

please visit www.mohsinnaveedranjha.com to view our complete product range.

Lahore:

9C Tariq Rd, Block C2 Block C 2 Gulberg III, Lahore, Punjab

Gujranwala:

558W+88G, Block A Satellite Town, Gujranwala, Punjab

to place your order please visit www.mohsinnaveedranjha.com

Unfortunately, this article is now out of stock.

we are currently in the process of the restocking our online store. Please stay tuned :)

you can view our complete price range on our website www.mohsinnaveedranjha.com

it is unfortunately out of stock. please visit our studio to check the product availability

Hey, we have outlets in the following cities:

Lahore

Gujranwala

1. International customers can make payment through bank transfer. The order that you place is kept on hold for 36 hours after you receive a confirmation email / call from us about the order and payment details. If you plan to make payment after 36 hours of receiving the confirmation, please confirm it with us if the products that you have ordered are still in stock.

2. The Store(s) takes no guarantee of the products availability that you had ordered, if you are making the payment after the given timeframe. Though our efforts will be to process your initial order, but if any of the ordered products is out of stock you will be offered to choose any other product/design/color (within the same price range). We will not be held responsible if there are delays in delivery due to out of stock products.

3. If we get no confirmation from the customer, the order might be cancelled without any notification.

4. The International order is processed only after the international customer makes the payment.

No

if you want to change your order. There are two simple steps First you have to regenerate another order after that you need to request for the cancellation of the first order.

EXCHANGE POLICY:

There is no exchange policy as per customer's liking or disliking of the product since all outfits are made to order for our esteemed customers.

An exchange will only occur in the unlikely situation that we have sent you a defective or incorrect item, and only in the event the purchased goods is unused and undamaged by the customer.

RETURN POLICY:

All orders are final, and non-refundable, but you can exchange in an event where an incorrect item has been mailed to you. We can only exchange the purchased items subject to product and size availability. Any exchange/returns should be brought to our notice with one-week of the receipt. Any claims made afterwards would not be honored.

REFUND POLICY:

All sales are considered final. There are no monetary returns, but can be exchanged for products of equal or higher value.

No, we don’t take any amount for the cancellation of the order.

you can place your order through call however we'd love to accept your order through the following channels. Facebook, Instagram, Whatsapp and Online

delivery charges are not included in the prices

if you receive the wrong orders feel free to contact. You can contact us through WhatsApp.

is necessary because we want to keep you updated about your order status